Contact the ritsu team
Still need a hand? Here is how to reach us and what to include.
1 min readGet in touch
Join the ritsu Discord community for questions and community help. For account or purchase issues, you can also email contact@ritsu.lol.
A Discord card shows a server invite, member count, and online count.
Help us understand the issue
- Include your ritsu username and a short description of the problem.
- Explain the steps that caused it and copy the exact error message.
- Mention your browser and device. A screenshot can help; hide private information first.
- For Image Host purchase issues, include your checkout email and order or transaction reference in your support email.
A few useful places
Need a little more help?
Talk to the ritsu teamKeep exploring
Frequently asked questionsQuick answers to the questions people ask about ritsu most often.2 min readTroubleshooting & common issuesWork through missing changes, failed uploads, broken integrations, and loading problems.2 min readImage Host payments & refundsGet help with a purchase, missing access, or a refund request.2 min read