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Verify your email

Confirm your email address and get help with a missing or expired verification link.

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Verify after registering

Ritsu sends a verification email after you create an account. Follow its link to confirm that the email address belongs to you. Accounts need verification before they can log in.

  1. Step 1: Open the inbox for the email address you used at registration.
  2. Step 2: Find the ritsu verification email and open its verification link.
  3. Step 3: Return to the login page and sign in.

If the email has not arrived

  • Check spam, junk, promotions, and any email filters.
  • Check that you entered the correct email address.
  • Use the verification screen to request another email and follow the latest message.
  • If the link is invalid or expired, request a fresh one rather than repeatedly opening the old link.

The verification page lets you request a new verification email.

The ritsu email verification resend form

The ritsu email verification resend form

The verification page lets you request a new verification email.

Still unable to verify?

Contact support with your username, the error shown, and whether a new email arrived. Do not send the verification link or token; it is intended for you.

Need a little more help?

Talk to the ritsu team

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